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Shipping

Standard delivery rates are based on your order. Shipping best method by one of the following carriers: US Postal Service (USPS), or FedEx. For most orders, please allow 3 to 6 business days for delivery. Weekends and holidays will delay shipment. Some restrictions apply - see below. Shipping and handling charges are subject to change without notice.

1 and 2 day shipments must provide a street address as the carrier cannot deliver to a P.O. Box.

Some items require an additional shipping charge due to size, weight, or quantity ordered. These charges will usually be reflected on your order total during checkout.

Hazardous merchandise cannot be shipped by air. A hazardous charge may be applied for ground shipping.

$6.00 will be added on rods 6 feet and over in length.

APO/FPO shipping is provided through USPS. Please allow 4-6 weeks for delivery.

Please allow 10-14 business days for orders shipping standard to Alaska, Hawaii, and Puerto Rico.

We offer free standard shipping for gift cards mailed to US zip codes.

Returns & Replacements

Stone Mountain Guns N Gold offers a "no hassle" return policy. If the item was purchased online, you may return it to us at the store or ship it back in the condition it was received within 10 days of purchase. After 10 days from the purchase date, all returns will be accepted on an inspection basis only.

For safety reasons we do not accept mail-in returns on ammunition, black powder, primers, reloading lead and brass or bullets.

Items not covered by the manufacturer's warranty may be returned (with proof of purchase) on an inspection basis only.

Included with each order is an invoice with return instructions located on the back. For your convenience, a preprinted (not prepaid) address label is also included. If you have the invoice, please fill out the back of the form in its entirety, place the return label on the package and return via Fed Ex/UPS Ground or USPS insured with delivery confirmation. If you receive damaged or defective merchandise, we will reimburse ground shipping costs to return. Please include a copy of the receipt for the return shipping costs with the return form. Merchandise should not be shipped COD or via air. Please be aware that some stores who provide shipping and packing services charge extra for these services and those charges will not be reimbursed.

You must send copy of the invoice with your return. Please include your order number, name, address and daytime phone number. Also include a brief note explaining why you are returning the item and whether you would like a refund or an exchange for another item.

If you are requesting a refund, the refund will be issued in the same method of payment that was used to purchase the merchandise. If the item was a gift and the recipient is returning the item for a refund, only a Stone Mountain Guns N Gold store credit will be issued.

Ship to:
Stone Mountain Guns N Gold
1411 South Woodland Blvd.
Deland, Fl 32720.

Ordering

Q: What does it mean when an item is backordered?
A: An item is backordered when it is out of stock in our distribution center and is awaiting replenishment. There are times when an item may sell better than expected, and although we do our best to keep everything in stock at all times, delays can happen. When you order an item and it goes on backorder, your card will not be charged until the item comes in stock and we ship it to you. Additional items on your order that are in stock will ship as normal. You are not charged any extra shipping for backordered items.

Q: How long will my items stay in my shopping cart?
A: Stone Mountain Guns N Gold.com items will remain in your cart for 15 days. After the stated time has passed, the items will automatically be removed.

Q: What is a promotional code?
A: Promotional codes allow you to apply special offers or discounts to your order. These codes are usually available for a limited time and may be advertised through our catalogs, emails, stores, web sites, or promotional mailings. A promotional code is also referred to as a catalog code, which can be found on the back of your catalog highlighted in yellow (above your name and address)

 

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